Maywood Health Care Centre

225 Hawthorn Road, Bognor Regis, W Sussex, England, PO21 2UW Also known as: Maywood Surgery 25 reviews

Reviews

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Written by a patient
8th October 2015


Not helpful to get a recorded message stating 'closed for training' with no indication of for how long and when will be open again. Went on website to try to re-arrange appointment, but as not registered on on-line system message is to call surgery to register ... surgery is closed! No message on the website stating that the surgery is closed and for how long. Assumed is closed for the rest of the day, but as no definite information then waste time phoning every half an hour..just in case it re-opens! Appointment that needed rearranging was for 8.40 am the next day. It would be helpful to have detailed information about closures on the website and in recoded message. Better still someone should be available to take calls and deal with appointment queries.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
4th September 2015


Due to my on going medical conditions I usually leave the surgery feeling that I have wasted the Doctors time. They just want to get you out. I have been past from Doctor's to physiotherapy to pain clinic and back to the Doctors over the last 6 years, with no one appearing to have the time to explain my conditions & treatment to me properly.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
1st June 2015


Had appointment booked for 09:50 am for little child, reported to nursery reception at 09:40 am to confirm the appointment. 1.5 hours later waiting with a little child to be seen by the doctor i went to reception to find out why it takes so long, at this point i was told that my booking wasn't marked by receptionist, after another waiting time and no feedback from receptionist of the appointment progress we had to leave to seek advice elsewhere. I'm frustrated with a lack of professionalism from one of the reception attendant

15th June 2015
Response from Maywood Health Care Centre

Thank you for your feedback. It would be useful to know who you were due to see so we can look at what happened and why it went wrong. If you would be happy to liaise with Jeanette Blyth the Practice Manager 830872. She can look into this issue.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
16th May 2015


The help and care i have received has been excellent.i have always been able to get an appointment when I needed one.

15th June 2015
Response from Maywood Health Care Centre

Thank you for your feedback

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
29th April 2015


Lovely and friendly staff, always helpful.

15th June 2015
Response from Maywood Health Care Centre

Thank you for your feedback

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Maywood Health Care Centre: http://iwgc.net/eccd8